Select from the options below for detailed instructions on using each feature, including ETS Route Schedules, ETS Bus Stop Schedules, Saved Locations and About.

The “three horizontal lines” icon at the top right of the screen will take you back to the main menu.

• Select “ETS Route Schedules” from the Main Menu.
• Select “Date” and choose your desired date (today’s date is the default).
• Select “Route Group”. A list of route groups will appear. Select one of the groups to filter the list of routes on the previous screen. Note: Capital Line (LRT) schedule is 501.
• Select the desired route from the route list.
• On the following screen, select up to 3 stops within the stop list. You will be given schedule information for the selected stops.
• Tap “View Schedule".
• On the following screen, you will see a table displaying the schedule times for your selected stops on the date that you’ve entered.
• You can also view the route and selected stops on the map by selecting “View Route On Map”.

• Read the schedule from left to right to get the travel time between stops.
• Read the schedule from top to bottom to see how often buses travel from a specific location (e.g. every 15 minutes, every 30 minutes). Scroll down to view the entire schedule.

• ETS provides a fully accessible public transit system.
• Route maps are not available outside Edmonton city limits.
• To ensure you board your bus, arrive at your bus stop a few minutes early.
• Route schedules are subject to change without notice; service changes may occur.
• Schedules are based on regular transit service.
• Detours and bus stop closures may affect your route.
• Traffic and weather conditions may affect all scheduled transit service.
• Alerts functionality is not available at this time. Alerts functionality is being developed and will be featured in a future version of the App.

• Select ”ETS Bus Stop Schedules” from the Main Menu.
• Select “Date” and choose your desired date (today’s date is the default).
• Select “Time” and choose your desired time (the current time is entered automatically).
• Choose your bus stop using one of the following methods:
  • Enter the stop number in the search field.
  • Select from your list of recent stops.
  • Select from your saved stops. To do this, tap the “3 dots”. On the next screen select “Saved Locations” from the list. This list will contain bus stops that you have marked as saved locations. Or select “View Map” to view nearby stops.
  • Search for stops in close proximity to an address (e.g. 8882 170 Street NW). To do this, enter an address in the search field. Next, select from the list of suggested addresses. On the following screen, there will be a list of nearby stops to select from. Or select “View Map” to view nearby stops.Tip: Please use letters and numbers only. (e.g. Suite #1755-8882-170 Street NW should be entered as 8882 170 Street NW).
  • Search for stops in close proximity to an intersection (e.g. 100 Street and 102 Avenue). To do this, enter an intersection in the search field. Next, select from the list of suggested intersections. On the following screen, there will be a list of nearby stops to select from. Or select “View Map” to view nearby stops. Tip: You can use “and”, "&", "@" or "at" for defining intersections (e.g. 100 Street @ 102 Avenue).
  • Search for stops in close proximity to a contact’s address. To do this, click the “3 dots” and on the next screen select “Contacts”. The first time you do this, you will be asked to grant permission for the ETS LiveⓇ To Go app to access your contacts. Click OK if you wish to proceed. If authorized, select the desired contact and then from the list of suggested locations. On the following screen, there will be a list of nearby stops to select from. Or select “View Map” to view nearby stops.
  • Search for stops in close proximity to your current location. To do this, select “Nearby Stops”. On the following screen, there will be a list of nearby stops to select from. Or select “View Map” to view your current location and nearby stops. Your “Location Services” or GPS needs to be enabled on your device to allow the app to detect your location. However, the rest of the app features will work without “Location Services” or GPS enabled.
  • Search for stops in close proximity to a landmark. There are two ways of doing this:
  • Enter a landmark in the search field. Next, select from the list of suggested landmarks. On the following screen, there will be a list of nearby stops to select from. Or select “View Map” to view nearby stops.
  • Tap the “3 dots” button and on the next screen select “Landmark Category” from the list. Next, select your landmark category (e.g., Bowling Lanes). Then select from the list of landmarks. On the following screen, there will be a list of nearby stops to select from. Or select “View Map” to view nearby stops.

• Real-time information is based on the vehicle's actual location. ETS always recommends arriving a few minutes before the estimated time to ensure you catch your bus.
• Next departure times will display scheduled and estimated times for a route. Scroll down to see all routes and times.
• Once a bus stop has been selected, it can be marked as a saved location by tapping on the “Star”, which will “turn yellow” when the location is saved. It can be removed from saved locations by tapping the “Star” again. The “Star” will turn grey to show the stop has been removed from saved locations.
• Select the “View Map” button to view the bus stop on the map. The next departure times are also displayed below the map as a horizontal list of “cards”. To view all routes and times, swipe to the left and right in this area. For routes with estimated times, tap on the card to see the vehicle on the map in real-time.
• Alerts functionality is not available at this time. Alerts functionality is being developed and will be featured in a future version of the App.

• Select “Saved Locations” on the Main Menu.
• On the following screen you will see a list of all the locations you have saved, including addresses, intersections, landmarks and bus stops.
• Tap on one of the saved addresses, intersections or landmarks to view nearby bus stops, or tap on one of the bus stops to view the next departure times.

• App Issues:
  • Multiple landmarks (e.g. City Hall) will return when using the search field in the ETS Bus Stop Schedules. This issue is specific to the App is being worked on.
  • Saved locations may not respond to being tapped. If this happens tap on the “3 dots” icon at the top of the screen and the saved locations will become tappable again.
• Specific Android Issues:
  • Satellite and hybrid versions of maps may not display correctly on certain Android devices. This is a Google Maps issue.
  • Maps may appear out of focus on some Android devices. This is a Google Maps issue.
  • An issue has been discovered with Android 7.0 and the device failing to automatically detect the correct timezone. As a result the device's system time may not be accurate. Recommendations are to disable automatic time-zone selection and to restart the device.

• Select “About” on the Main Menu.
• On the following screen, select “Report a Bug”.
• On the next screen, you will be presented with a small form that contains the following:
  • Email: enter your email address so that ETS can follow up with you if supplementary information is required. This is a mandatory field.
  • Feedback: here you can describe the issue found in the app. This is also a mandatory field.
  • Include System Data: by selecting this optional field, you agree to share information about your device with ETS and Trapeze Group, the app vendor. This information will help Trapeze Group fix the reported issue. Device information that will be shared includes:
    • Operating system (e.g., Android or iOS)
    • Operating system version (e.g., 7.1 for iOS, 4.4 for Android)
    • Operating system type (e.g., 32 bit)
    • Manufacturer (e.g., Apple)
    • Model (e.g., iPhone 5C)
• Select the “Submit” button to report the issue.
• An alert message will return “Feedback Sent Successfully”.